I had a terrific 1st experience buying a Corolla Cross Hybrid at Team Toyota in Glen Mills. My sales associate Alex was knowledgeable, responsive, realistic, intelligent, youthfully energetic, and very personable. I recommend working with him. He listened fairly to all my points of negotiation (I’d created a spreadsheet for that purpose!), and he did his best to help the purchase be more palatable. He even arranged to pick me up from home on the day my car arrived. For the final “write a check” part, I also had a fun time with Nick, who was notable for his patience and sense of humor while I angsted. Overall, Team Toyota exudes a sense of competence and straightforwardness that was not so evident at other dealers during my search. I’ve yet to experience the service end of things, but am encouraged by positive reviews here. As of now, I have a wonderful vehicle and a memory of car-buying day that actually makes me smile.